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On Badges and Rewards: Gut Reactions and Real Life Connections

Last week, a school in Calgary announced the elimination of certificates and ceremonies honoring academic and athletic achievement. The school board’s rationale addresses issues around internal vs. external motivation, competition vs. collaboration, and provides research that supports the school’s decision.

Right now, fierce debate is taking place around the use of badges and rewards to motivate people. Everyone has an opinion. Educators, parents, course designers, HR specialists, marketers, and app designers are all talking about how to leverage rewards to fuel motivation. I expect that when you encounter the use of rewards and badges in education, you have a distinct reaction either in favor or against the notion. And your reaction stems from your our own personal values and experiences.

Let’s dissect this topic and see where it goes. First, let’s see what others have to say. Some diverse and well-written arguments include:

  • Punished by Rewards? A Conversation with Alfie Kohn by Ron Brandt. Kohn argues that both punishments and rewards are ways of manipulating students. He says that there is scientific evidence that rewards reduce the intrinsic curiosity and motivation that comes from being tasked with meaningful challenges. He also says that praise is an instrument of control, especially if it is used to gain compliance. He argues that educators should focus on meaningful content, engagement in a community, and choice, instead of rewards.
  • I Don’t Get Digital Badges by Jackie Gerstein. Gerstein gives an overview of some of the main arguments against the use of badges and and highlights the the work of Alfie Kohn, Daniel Pink, Daniel Hickey, Bron Stuckey, Terry Heick, and others. Ultimately, Gerstein presents research-based evidence that badges do not equal motivation. She also argues that simply adding badges to a learning task does not result in the gamification of learning because badges do not provide formative assessment, and are not usually based on learner choice.
  • Learning Badges by Degree of Freedom. In this blog post, the author examines his experience in a MOOC where he earns badges and poses some thoughtful questions about how the recognition of badges is being debated by licensing bodies, organizations, and employers.
  • 7 Things You Should Know About Badges by Educause. This document is a great introduction to what badges are, how some educational institutions are using them, and what’s next in the development of badges as both formal and informal credentials in education. It takes a positive, informative approach to the concept of badges.
  • Mozilla Open Badges. Mozilla has taken an open concept approach to badges as ways to learn, issue, and display them as credentials for a wide variety of purposes by anyone or any institution. The project aims to help people recognize others as well as receive recognition based on specific accomplishments or skills. Mozilla has also created an electronic way of collecting and displaying badges in a Badge Backpack.
  • The Teacher’s Guide to Badges in Education by Edudemic. This article presents widely-held positive views on badges by drawing parallels between badges and gaming, pride in achievements, and goal-setting. It states that badges help to push students to try harder, think differently, and try activities that are outside of their comfort zones.

So there are supporters as well as opponents. The above posts also point out a diverse array of purposes that people see for badges such as:

  • Checklists or a series of actions to be taken
  • Choices of tasks to choose from
  • Verification of credentials or skills
  • Rewards for completing tasks
  • Tracking of levels of accomplishment or skill
  • Ways to pique interest and invite someone to take action
  • Presentation of a challenge or task

It seems that the uses of rewards generally fall into four categories: motivation to complete, recognition of achievement, assessment, and/or tracking.

Next, I will examine some personal interactions with badges and rewards. (This post is turning out to be a very reflective experience!) Examples from my own life include:

dragon_boat_medal

This made our sweat-drenched practices much more worthwhile.

  • Dragon boat competition – This summer I joined an amateur dragon boat team and had a real blast. We unexpectedly won a bronze medal in our division at the Calgary Dragon Boat Festival. It was a thrill just to be there but I have to admit that winning a medal made my aching muscles much more worthwhile.
  • Nike Training Club – This is one of my favorite apps. I’m not as motivated by the badges as I am by seeing the number of minutes I have accumulated through my workouts over time. There are different levels and focuses to choose from for each workout, and the instructional videos are fun and easy to follow.
  • Inspiration from people at the top of their game – From watching elite athletes compete in the Olympics, to world renowned researchers speak on TED Talks, to following people and organizations on Twitter, they motivate and inspire me to learn more, connect with people, and take action. Many of the people that I look up to have won awards or received recognition that helps them to gain the spotlight, increase their reach, and distinguish themselves.
  • Gaming – I don’t play many games, but there are a few that I enjoy. Developing skills and achieving the next level is a huge part of playing any game, online or otherwise. There is also an element of competition that fuels me.
  • Grades and formal credentials – Anyone working toward a degree, certificate, course, or any other type of credential knows that the final reward is the recognition of having completed it.
  • Black belt – Twelve years ago, I earned my black belt through my dojo, Okinawa Gojuryu Karatedo Kujekai. I put many years into this and consider this to be a source of immense pride. I also had a short but amazing experience at the Calgary Tai Chi & Martial Arts College where I practiced wushu. Both were incredibly valuable experiences.
  • Career – Many people consider their job to be a source of pride. When you accomplish a project or achieve a new position, you have something new to put on your resume, kind of like a badge.

My personal experiences include both intrinsic drive as well as external motivators. There were times when I considered quitting karate. A complex web of elements blended together to help push me through. They include:

  • Dedication to myself as a martial artist
  • Motivation to earn the next belt
  • Making friends with people in my karate club
  • My love of practicing and performing specific moves and skills
  • The curiosity that my friends had through their pop culture experiences with martial arts movies
  • Expectations and support from my Master and my family
  • How I was feeling at the time, or even that day

At any point in time, each of these motivational elements moved to the forefront or background on my journey to reach my goals in karate. They ebbed and flowed, and changed over time. I cannot isolate a single motivation. Likewise, on a day to day basis, I can say that working out with my Nike Training Club app could be classified as 80% internal and 20% external motivation. Usually. Tomorrow I might be ultra-motivated and classify it as 90/10. I don’t see anything wrong with this combination, or acknowledging that there are both internal and external forces that make up my own motivations. Could it be that badges and rewards do not constitute an all-or-nothing approach, and that viewing them as part of a cause and effect relationship is driving the current debate in inaccurate and polarizing directions?

For you, a badge may be motivating because it helps illuminate the path you are taking to achieve a goal. For me, a badge may mean formal recognition for achieving something. Even within the term, ‘external reward’ there are many personal interpretations and definitions. So what seems to motivate a student is likely a combination of different elements that we are interpreting as a single force of motivation.

My initial reaction to the debate around badges and rewards was to reject their usefulness and argue that internal motivation is the only constructive way to approach learning. However, my brief personal analysis leads me to conclude that internal motivations cannot be generalized, and that in reality, a complex mix of motivating factors helped me to reach my goals. Motivation is not a simple equation.

What’s your gut reaction? How do rewards play out in your daily life?

Featured

Everything Is A Draft

Call whatever you are doing, creating, studying, or learning, a draft, a work in progress, or a design cycle. Remind yourself that learning is a process that leads to more learning and improvement, not to perfection.

In the realm of education, we often refer to the process of designing learning experiences as an iterative cycle similar to this.

learning_cycle

When we engage in this cycle of instructional design, we find ourselves always in the middle of something. We are engaged in a work in progress. Any part of the cycle, should include constant feedback, discussion, and reflection so that we can learn and improve. Great educators take the time to have conversations about what they’re doing, why they’re doing it, how they’re doing it, how it’s going, and what’s next.

When we work with students, we want them to apply a similar model. Throughout the model, we want students to reflect on their learning, provide feedback to others, and adjust their actions as they go. We want them to engage in something like this when they work on a project, task, or inquiry.

student_cycle

In the middle of our cycles, we sometimes run into these challenges:

  • We insert some kind of final product or assessment and assume that the cycle ends there
  • We get attached to the idea of a final product or assessment and stop sharing our progress and ideas until it is perfect

As a consequence, our learning slows or stops, and we assume that no one can learn from our partial, unfinished, or imperfect experiences so we don’t share them. Think about all of the missed opportunities for learning! Consider the ways in which development cycles are continuous in the world beyond the classroom, and where the goal is not to be perfect, but to grow and improve. Here are just a few examples:

  • Software and app developers release new versions and iterations of their products (sometimes daily, it seems)
  • Hardware manufacturers create new versions every year (think about the newest ________ you’d like to buy, such as a smartphone, tablet, laptop, television, game console, washing machine, air conditioner, power tool, etc.)
  • Fashion designers contribute to new trends, building upon each other, changing every season as well as over time (think leggings, skinny ties, and fringe bangs)
  • Car manufacturers release new models every few years
  • Chefs refine their recipes and take inspiration from trends in health, food sourcing, and cultural inspirations
  • Athletes and their coaches constantly develop new training goals, techniques, skills, and strategies
  • Businesses change their focuses, products, approaches, and markets, and develop over time
  • Medical researchers build on partial and ongoing research across their communities

It’s time to rethink what ongoing learning really means. In what ways do final products put an end to a cycle? Should the end of a unit, course, semester, or school year result in the end of a learning cycle? How can sharing your works in progress or unfinished learning experiences help to propel the learning of everyone forward? How can we create a culture that accepts drafts and builds upon them? How can we apply learning from one situation to the next, even when it seems as though the two have nothing in common?

The act of creating and publishing something online (such as this blog post) is a part of my own reflection and learning cycle. It will lead to more. And I’m not afraid to share and gather your feedback. Because this is a draft.

Why Do Online Discussions Fail?

Over the past few months I have been re-designing online courses that help to support teachers as they integrate technology into blended and online learning environments.

I am going to try to make more time to share my insights with you, beginning with this post about using discussion boards in learning.

Many educators use online discussion tools to facilitate conversations with students, colleagues, and other contacts. Educators often find that the quality of the responses are poor and/or participation is low. Here are some possible reasons why students may not fully engage in discussions:

  • Students have been provided with too little scaffolding and support. 
Is there a response rubric for the discussion? Have students had the chance to practice quality responses? Has the facilitator modelled responses that provide illustrative links and resources, ask further questions, or provide examples to fuel the discussion?
  • The discussion came from, and leads, nowhere. 
What happens before the discussion that led to an online conversation? What happens after the discussion? How do participants and facilitators draw and share conclusions based on their discussion? Like any well-planned lesson, students need scaffolded instruction and activities that build on previous learning and help them to build understanding over a sustained period of time.
  • Discussion questions are unclear. How have discussion questions been worded? What is the purpose of the discussion question? Is the question too open- or closed-ended? Here are some examples to consider:
    • Poor example: Have you ever been in a blended classroom? 
(Problem: The question has a “yes” or “no” answer; the question is too “closed.”)
    • Better example: What do you consider to be the difference between blended learning and face to face instruction? 
(Problem: The question is asking an opinion without the need for examples or references; the question can have a very broad interpretation.)
    • Great example: Explain what you consider to be the three key elements of blended/online learning and the three key elements of face to face instruction. Include links, examples, and resources to illustrate your ideas. Respond to two other posts with links, examples, ideas, and resources.
      • This great example would be even better if participants built upon their first round of posts after additional lessons and/or application. Example: Add to your original discussion thread and include one example of how you applied an element of blended/online learning in your environment. Highlight two elements that you feel were most successful in your example and two changes that you would make next time. Respond to two posts with feedback or resources that relate to your colleague’s example.
  • Discussions are used only to share opinions.
Discussions can also be used to:
    • Share and gather feedback on in-progress work
    • Hold reflective conversations about learning progress
    • Share resources, materials, and links
    • Spark or follow up after f2f conversations, review concepts, and more.

There are many tips around using discussions as part of a dynamic learning environment. Do you have more to add?

(Image: Pacman, by Fenix_21. 2008. Available under a Creative Commons (CC-BY-NC-ND 2.0) License.)